Veltro | AI Receptionist & Missed-Call Text-Back for UK Businesses

Reason one

One platform instead of seven subscriptions

Most service businesses run a CRM, a booking tool, a review app, an SMS service and a website host — none of which talk to each other. Veltro consolidates the lot, so a missed call, a booking and a review request are the same conversation rather than seven disconnected records.

One monthly bill, one login, one support number
Nothing to migrate — we move your data for you
Rolling monthly, no lock-in contract

CRM & pipeline

e.g. HubSpot Sales Pro, 4 seats

£360/mo

Call answering service

e.g. Moneypenny

£300/mo

Review management

e.g. Podium

£320/mo

Website live chat + AI

e.g. Intercom + Fin

£450/mo

Online booking

e.g. Calendly Teams

£150/mo

Email & SMS marketing

e.g. Mailchimp + SMS credits

£150/mo

Website & maintenance retainer

e.g. local agency

£800/mo

Typical monthly total

£2,530/mo

Veltro

All of the above, one platform

One bill

Illustrative pricing based on typical plans for a small team, before setup fees and usage costs. Correct at time of writing.

Reason two

Live in 48 hours, because we build it for you

You are not being handed a login and a help centre. We configure the workflows, train the AI on how your business actually talks, connect your calendar and number, and hand it over working. Nobody on your team has to learn software.

Twenty-minute demo, then we do the setup
Your existing number and calendar, kept
Changes handled by us, not a support ticket queue

Day 0 · 20-minute demo

Day 1 · Number, calendar and inbox connected

Day 2 · AI trained, workflows live

Day 2, 5pm · First automatic reply sent

Reason three

The maths works on one recovered job a month

For most trades and practices, a single job saved from a missed call covers the subscription several times over. Everything above that — the reviews, the no-show recovery, the lapsed-customer campaigns — is margin you weren't collecting.

Every missed call logged, texted and followed up
No-show recovery sequences as standard
Reporting that shows what each channel actually returned

Recovered revenue, first six months

Month 1Month 6

Reason four

Built in Belfast, answered by the person who built it

Veltro is not a call centre in another timezone. When something needs changing you speak to Conor, who built the system and knows your account. That is a real advantage at this size — and one that gets harder to keep as we grow, which is why founding clients get it locked in.

Direct line to the founder, not a ticket queue
UK data handling, UK invoicing, UK support hours
Founding-client pricing held for the life of the account

Conor Murray

Founder · Veltro Software · Belfast

Talk to Conor

The platform

Growth Operating System.

01Missed-call text-back within 60 seconds
02One inbox for SMS, WhatsApp, Instagram, Facebook and email
03AI chat agent that qualifies and books while you work
0424/7 booking straight into your calendar, with reminders
05Review requests after every job, replies drafted for you
06Automations that chase quotes, no-shows and lapsed customers

01 — Missed-call text-back

Missed call · 18:42

Sorry we missed you — this is Murray Plumbing. What can we help with?

Boiler's leaking, can someone come tomorrow?

Yes. We've 9am or 2pm free — which suits?

Replied in 41 seconds

02 — Unified inbox

Sarah Doherty

Is the Malone Road flat still available?

SMS

Tom McAllister

Can I move my appointment to Friday?

Erin Kelly

Do you do emergency call-outs?

Instagram

James Boyd

Quote for a full rewire please

Google

Rachel Hughes

Thanks — booked for Tuesday

03 — AI chat agent

Hi — do you take on commercial jobs?

We do. Roughly what size of premises, and where are you based?

Small office in Lisburn, about 1,200 sq ft

Perfect — well within what we cover. Conor has Thursday 10am or Friday 3pm. Shall I hold one?

Thursday works

✓

Booked automatically

Thu 10:00 · added to calendar

04 — Bookings

September 202618 booked

MTWTFSS 1234567 891011121314 15161718192021 22232425262728

Boiler service — T. McAllister

Reminder sent · confirmed

Quote visit — J. Boyd

Reminder scheduled for 8am

05 — Reviews

4.9

★★★★★

+31 this quarter

Google · 214 reviews

★★★★★

Turned up when they said, fixed it first time. Text updates the whole way through.

★★★★★

Booked online at 11pm and had a confirmation instantly. Brilliant.

Reply drafted

Ready to approve · 2 pending

06 — Automations

Trigger · Quote sent, no reply

Wait · 2 days

Send · “Still want us to go ahead?”

If replied · Move to Won, book the job

Else · Re-engage in 30 days

The journey

One missed call, eight moves.

This is what Veltro does between 18:42 on a Wednesday and half four the next afternoon, without you touching it.

01 / 08

0118:42 · Wed

The call rings out

You're mid-job with your hands in a boiler. A leak emergency worth £400 rings twice and gives up. Nothing you can do about it, and nothing you'd normally know about it either.

0218:42 · 41 seconds later

Veltro texts them back

Before they've finished dialling the next number on Google, a text lands. Not an autoresponder — an opening line, in your voice, that expects a reply.

0318:44 · Wed

They reply instead of ringing on

This is the moment that decides the job. Most people will answer a text they've already received rather than start again with a stranger.

0418:45 · Wed

The AI qualifies them

Two questions, no more. Enough to know whether this is a real job, where it is, and how urgent — without you reading a word of it yet.

0518:46 · Wed

Booked into your diary

The slot comes from your actual calendar, so it can't double-book you. Confirmation and address go out automatically.

0607:30 · Thu

Reminder, so they're in

No-shows are the second-biggest leak after missed calls. A reminder the morning of the job costs nothing and recovers most of them.

0716:20 · Thu

Job done, paid on the spot

The invoice goes out as a text with a payment link attached. Most customers pay before you've packed the van.

0816:45 · Thu

The review that wins the next one

Asked while goodwill is highest, one tap to your Google listing. Thirty days later a quiet re-engagement message goes out. The loop starts again.

Drag the track, or use the arrows

☎

Missed call from 07 xxx xxx

18:42 · unanswered

Hi! On a job at the minute — back to you within the hour. What do you need?

Water leaking under my kitchen sink, getting worse

Sorry to hear it. Whereabouts are you, and is the water still running?

✓

Booked · Today 4pm · added to calendar

18:46 · automatic

Morning — confirming we're with you at 4pm today. Reply CHANGE if that no longer suits.

Invoice sent · £410 · paid 16:31

16:20 · automatic

★★★★★

Turned up when they said and fixed it first time. Text updates the whole way through.

The comparison

What the usual stack costs you

Not just money — the parts that don't join up are where leads go missing.

Capability	Typical stack	Veltro
Missed-call text-back	Rarely available	Under 60 seconds, every call
All channels in one inbox	Four or five separate apps	SMS, WhatsApp, IG, FB, Google, email
AI that books appointments	Add-on, extra cost	Included and trained on your business
Review requests	Manual, or forgotten	Automatic after every job
Setup	You do it	We do it, live in 48 hours
Contract	12-month minimum, common	Rolling monthly
Support	Ticket queue	The founder's mobile

Platform

Industries

Company

Every missed callis a customercalling someone else.

What are missed calls actually costing you?

One platform instead of seven subscriptions

Live in 48 hours, because we build it for you

The maths works on one recovered job a month

Built in Belfast, answered by the person who built it

Growth Operating System.

One missed call, eight moves.

The call rings out

Veltro texts them back

They reply instead of ringing on

The AI qualifies them

Booked into your diary

Reminder, so they're in

Job done, paid on the spot

The review that wins the next one

What the usual stack costs you

Works with what you already use

Stop losing the calls
you already paid for.

Platform

Industries

Company

What are missed calls actually costing you?

One platform instead of seven subscriptions

Live in 48 hours, because we build it for you

The maths works on one recovered job a month

Built in Belfast, answered by the person who built it

Growth Operating System.

One missed call, eight moves.

The call rings out

Veltro texts them back

They reply instead of ringing on

The AI qualifies them

Booked into your diary

Reminder, so they're in

Job done, paid on the spot

The review that wins the next one

What the usual stack costs you

Works with what you already use

Stop losing the callsyou already paid for.

Stop losing the calls
you already paid for.